I’ve been driving myself insane over the past few weeks months shopping for a new computer. So many options, so many new features. (Such high prices!)

During this search, I decided to take advantage of Apple’s 14-day trial period and test out a few of Apple’s newest MacBook Pros. Both of them were seriously impressive machines. If it was my first Apple computer I’d probably go ahead and buy them. But, they weren’t my first Apple machines. These computers were running Catalina which I was unfamiliar with. Due to changes in the operating system, an insignificant number of fonts, files, and several programs I use a few times a year were not recognized and couldn’t be opened. This was too much for me to deal with in those 14-days, so I decided to return the computers and keep exploring my options.
Before returning them to Apple, I needed to wipe the drive clean. Apple has 3 articles outlined on their site on how to do this.
What to do before you sell, give away, or trade in your Mac
How to erase a disk for Mac
About macOS Recovery
Maybe because the instructions are split across 3 different web pages, I got confused and missed a step, wasted time, and finally ended up calling into their help desk.

Question: Q: safari reinstall I used the command option R to install the latest version of Catalina (I was on 10.4.6). My safari got messed up with something I did in GOOGLE. In the event of a serious problem with your Mac, you may need to reinstall your Mac operating system. There's a simple way to do this using your Mac Recovery partition or via Mac Internet Recovery.

1. The first main reason why users can’t install macOS Catalina is compatibility problem. If your Mac doesn’t support macOS Catalina, you won’t be able to proceed with the installation. You need a fairly recent Mac to be able to run macOS Catalina. Here are the Mac models that support the newest macOS: MacBook (2015) and later.
2. When the boot resumes, you should boot into macOS Catalina installation wizard. At this stage, you should pick up the external SSD to install Catalina. Another way to boot Catalina is from System Preferences. Here, go to the Startup Disk section, select your external SSD, and then hit Restart. Do not hold the Option or Alt key down if you're.

So for my own reference, let me talk you through my experience. If you need to do this for a computer running Catalina, maybe my experience will help fill in some blanks.

Quick Add: I tested 2 other computers running Mojave and Sierra, since originally writing these steps. I followed these steps each time. I made a few updates where relevant based on those experiences, including a computer with a 3rd-party SSD installed.

The above contents are some issues that might happen during your using of Google Chrome. Having updated from an older version of Mac to macOS 10.15 Catalina. Mac user should then manage their PDF documents easily by installing PDFelement. It is a top-notch and versatile PDF tool that supports PDF editing, PDF conversions, and the creation of.

Primary Steps to Wiping a Macintosh Hard Drive Running Catalina

These are the main steps to wiping your data from the computer. First you’ll be removing your Apple ID, then wiping security settings like your fingerprint ID. Then you’ll erase the drive and reinstall macOS. The entire process takes 1-2 hours.

1. Create a backup. In my case, since I had transferred files from a backup, I didn’t need this. But if this is your first computer, you should.
2. Sign out of iCloud. This worked exactly as Apple describes it for Catalina. iCloud is available in System Preferences. I think it did require my Apple ID or my computer’s administrator password. (Actually for one of these computers, I didn’t fully log out. Thankfully, you can log into iCloud via another computer and log out that way.)

Update: In 2 cases, I had devices that remained connect to my AppleID despite signing out of iCloud out on the computer. Neither of these devices were running Catalina. I recommend that after you sign out of your computer, visit your Apple ID and check that the device has been removed from your account. You may also need to check your other devices, too (iPhone, iPad, etc). Disappointing this isn’t part of Apple’s instructions.

3. Sign out of iMessage. I didn’t use iMessage, so I couldn’t sign out. (Or maybe that’s why I was still logged in!) In fact, this step was the first time I’d even opened iMessage, which I don’t use. I did see messages from years ago that got transferred over from my original backup file.
4. Reset NVRAM. This is supposed to delete security settings, like perhaps the fingerprint authorization if you’re using a laptop with the TouchBar.

• In order to reset NVRAM, you shut down your computer. When you restart, immediately press and hold Option+Command+P+R for about 20 seconds. There’s no real indication anything is happening. I ended up trying this about 3 times before deciding I was done.
• What should happen is you shut down, press Power, the Apple logo appears. Press and hold the keys, the Apple logo goes away. When you let go after 20-30 seconds, it comes back.
• Note: I tried this on a 2019 iMac running Mojave. The Apple logo went away, then came back on its own after a few seconds. On a MacBook Pro running Sierra, I heard the restart repeating about 3 times until I let go.

5. Unpair Bluetooth devices(as needed). No pairs for me.

6. Erase your hard drive and reinstall macOS. This is the hard part. Apple actually explains this in more detail on another page, which might be why it’s a little confusing.

This section was tricky for me because I mistakenly assumed the options for erasing a drive on Catalina were the same as my other computer running El Capitan. No! Well, I ended up consulting a few sources because none were absolutely clear.

Here are the 13 steps for fully erasing the hard drive.

13 Steps to Erase the Hard Drive (or Step 7 continued):

7.1 Shut down the computer.

7.2 Restart while pressing and holding Command + R. Don’t let go until you see the MacOS Utilities menu. (Actually, you can let go once you see the Apple logo. A language menu will show first.) This boots the computer in Disk Recovery. There will be a few options in Disk Recovery:

• Restore from a Time Machine backup
• Disk Utility [This is what you want]
• Reinstall MacOS
• Get help online (opens in a Safari, only)

7.3 Select Disk Utility. Once you get in here, you’ll see the same Disk Utility as if you’d searched in System Preferences.

7.4 Select View All. This is a critical step!! The drives you need for Catalina (as well as Mojave) are hidden by default. Make sure you complete this step by selecting View All to view all hidden drives.

7.5 Select your drive. Once you’re viewing the full list of drives, after selecting View All, you should select the very first one at the top of the list. You may have given it a new name, but this is your main drive.

7.6 Select Erase to view erase options. After selecting your drive, the options at the top of the window should include Erase, which should not be inactive at this point. Select Erase to open the menu options for your drive (see image).

• Regarding drive naming options: When I managed to complete this correctly, I was on the phone with an Apple support technician. She told me I did NOT need to name the drive — e.g., ‘Untitled’ was fine. So although the image above clearly shows someone naming the drive Apple SSD, I did not. However…attempting this on that iMac with a 3rd-party SSD installed, it didn’t like ‘Untitled’ so I used the name of the 3rd-party drive.

• The drive format: Apple’s instructions essentially say that whatever pops up as the default option is fine to stick with.

7.7 Erase the drive. Once all options have been made, click Erase. Deleting only takes a few moments. You’ll get a confirmation that the erase was successful.

7.8 Quit Disk Utility. After the drive is erased, you’re done. Close out of Disk Utility. You’ll return to the previous screen, Disk Recovery.

7.9 Back in Disk Recovery, select Reinstall MacOS.

7.10 Select ‘Untitled’ during the reinstallation process. After 7.9, the installation process will ask where to install MacOS. Choose the drive that was erased. It will be named ‘Untitled’ or whatever name you gave it.

7.11 Wait while your computer installs MacOS. You’ll need to be connected to the internet. If not, you’ll get prompted to select a network and password if you don’t have a wired connection. This step will take about 45 minutes to one hour, even though it starts out saying something like 8 minutes.

Notes on 7.11:

• If you did not erase the drive correctly, what happens is you’ll get to almost the end…and then you’ll get a message telling you that Mac OS cannot be installed. This is because the OS is still installed and it can’t be overwritten in this way.

• I’ll also note that you cannot install an operating system your computer didn’t come with using these instructions. You cannot try to rollback to Mojave from Catalina, for instance, using this method.

• These notes are written for Catalina (and other computers that have not had their operating systems upgraded). I do not know what happens to computers that have been upgraded. It’s possible reinstalling MacOS installs the OS originally installed on the computer, or it could be the last OS installed.

7.12 Computer restarts in welcome, setup mode. Once the operating system has been properly installed, the computer will automatically re/start in the welcoming start-up screens that you encounter on a brand new computer. Continue as necessary.

7.13 If you do not want to continue, press Command + Q to quit the start-up and the computer will shut down. If you have a laptop, it will power up automatically when the lid is opened.

Now you’re completely done! Hope that was helpful.

Extra resources:

• Searching further, I found instructions from MacWorld that specifically references Catalina. How to wipe and factory-reset a Mac: the method has changed in Catalina. These instructions were thorough in some ways, but also not correct in others.

• To gain more courage in this process, I watched this video from AppleInsider. It is NOT tailored for Catalina. But it was helpful from an overall process perspective. I’ve queued it to start at Disk Recovery.

Extra Tips:

• Keep the computer plugged in to power.
• Try not to let your computer go to sleep during Reinstall MacOS.
• Use another computer to read instructions vs your phone. It’s easier to search and switch between windows, if you’re not using instructions that are all on one page.
• Back up your data ahead of time, if you intend to keep the files.

Using My Own Instructions to Wipe an iMac Running Mojave

As mentioned, I’ve been on the hunt for a new computer for a few months. I’ve tried 3 different Macs — 2 laptops and an iMac, as the title states. The 2 laptops I bought from Apple’s refurbished store. The iMac was purchased from Other World Computing.

OWC conveyed that wiping the computer was not necessary, but I chose to do it anyway. I referenced my own list above. I only have a few tips to add.

• Definitely check iMessage to sign out. I hadn’t opened it before, and assumed that I hadn’t been logged in. Turns out I still needed to sign out.

• Confirm sign outs via iCloud. Use iCloud to confirm your account has been fully signed out from all computers/devices that you don’t want associated with your account.

• Check that if any licenses or subscriptions need to be deactivated. For instance, I had purchased a second copy of CleanMy Mac when I had the laptops running Catalina. In order to use the license on another computer, it had to be deactivated via the CleanMyMac website. It doesn’t matter that the drive was wiped. In addition, not only could Catalina not run older Adobe software, it also couldn’t run the uninstallers.

• Stick with the default drive format. I was also not exactly sure about the drive format. So I checked the Apple website again, and just stuck with the default choice: “Format: Choose APFS or Mac OS Extended (Journaled). Disk Utility shows a compatible format by default.”

Apple’s latest macOS, Catalina, has just been released to the public last October 7, 2019 and you can now install it on your Mac, as long as your device meets the hardware requirements. First revealed during the WWDC 2019 conference in San Jose, California, macOS Catalina introduces some new exciting features and functionalities.

As we say goodbye to iTunes, macOS Catalina brings in new apps and features to the table, including Apple Music, Podcasts Books, and TV. Another major feature is Sidecar, which can turn your iPad into another display. For ordinary users, this means getting a secondary display for free. For developers, on the other hand, this secondary screen can be used as a drawing tablet using supported apps.

With the release of macOS Catalina 10.15, a lot of Mac users are enthusiastic to install the newest Mac operating system. Just like the previous versions of macOS, some were able to upgrade without a hitch, but several users encountered various issues during downloading and installation of the update.

Some users experienced slow downloading of the update, while others got error messages when installing Catalina, including:

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• Storage system verify or repair failed
• This copy of the Install application can’t be verified. It may have been corrupted or tampered with during downloading.
• An error occurred while preparing the installation. Try running again.
• Copy of install macOS application is damaged and can’t be used to install macOS.
• There is not enough free space on the selected volume.

This guide will give you a detailed rundown of the most common macOS Catalina installation and update errors encountered by Mac users when upgrading or installing macOS Catalina, along with the instructions on how to deal with these hiccups.

Why macOS Catalina Won’t Install

Various problems can occur during the installation of macOS Catalina. If the installation won’t start, seems to freeze midway , or never seems to complete, then it means that there must be something wrong somewhere.

The first main reason why users can’t install macOS Catalina is compatibility problem. If your Mac doesn’t support macOS Catalina, you won’t be able to proceed with the installation. You need a fairly recent Mac to be able to run macOS Catalina. Here are the Mac models that support the newest macOS:

• MacBook (2015) and later
• MacBook Air (2012) and later
• MacBook Pro (2012) and later
• Mac Mini (2012) and later
• iMac (2012) and later
• iMac Pro (2017) and later
• Mac Pro (2013) and later

If your device is not on this list, then you’re sure to run into problems when installing Catalina.

Another thing you need to check before installation is your available storage space. You will need around 6.5 GB just to download the installer. Once you’ve downloaded it, the amount of space you will need during the installation depends on whether you’re doing a clean install or an upgrade.

A clean install will eat up around 20 GB of storage. On top of that, you have to make room for apps, user data, and user updates. An upgrade install, on the other hand, will only take up 6.5 GB of space for the installer, plus some installation files that the installer will copy to your startup drive.

If you’re tight on storage space, you should consider removing unneeded apps and files on your Mac. You can uninstall the apps one by one, and delete cache files and data using Mac repair app. Make sure you have at least 25 GB of free space to be able to install macOS Catalina successfully.

Aside from compatibility issues and insufficient storage, poor internet connection, incomplete or corrupted installation files, hard disk problems, and faulty software can also cause issues during the installation of macOS Catalina.

Installation Checklist for macOS Catalina

Before proceeding with the installation, it is necessary to spend some time ticking off the checklist below. These steps will not only prevent errors from happening, but also ensure that your data remains safe in case something goes wrong.

• Back up your Mac, especially your iTunes media library since Catalina will no longer have iTunes.
• Take note of the 32-bit apps on your Mac . You will need to update them to the 64-bit version after upgrading, or find an alternative for them.
• Delete old Install macOS files from your Applications folder. These old macOS installation files may cause error during the upgrade.
• Remove all external drives and accessories.
• Plug in your Mac’s power adapter.
• Connect to a stable Wi-Fi network.

Once you’ve completed these steps, you can now proceed with the upgrade.

How to Upgrade to macOS Catalina

The easiest way to download and install macOS Catalina is through the App Store on your Mac. Just open the App Store and search for macOS Catalina. Click the install button to start downloading, then click Continue.

You can also visit the macOS Catalina website and download the installer from there. The installer will be downloaded to the Applications folder on your Mac. Once downloaded, the installer will open by itself. Just follow the onscreen instructions to proceed with the installation. You might be asked to log in using your admin username and password during the process.

As long as your device is compatible with Catalina and you’ve followed the instructions, you’ll be able to successfully install the new macOS on your Mac. But if you encounter any error during the download or installation, refer to our guide below to sort out the issue.

How to Fix Common Download Errors for macOS Catalina

Downloading the installer is the first step of the installation process. The installer takes up 6.5GB of storage, but you will need more space to be able to run the new macOS smoothly. If you have Automatic Updates enabled, the installer might already be downloaded on your device.

If the installer has not yet been downloaded, go to the Apple menu > System Preferences > Software Update to download Catalina.

If the downloading process gets stuck or is taking a long time to complete, here’s what you can do:

1. Go to the Apple Server status website and check if the macOS Software Update‘s button is green. If not, then there’s probably some issues with the website, so you might need to try upgrading some other time.
2. If the macOS Software Update is green, but you’re still having download problems, check your internet connection. Consider switching to a wired internet connection if possible.
3. If the download is stuck for a long time, cancel it by clicking the X button.
4. Switch to a different DNS server and retry the download again.

It might take a few attempts for the downloading to be successful, especially in the early days of the release of the update.

How to Fix Errors When Preparing for the Installation of macOS Catalina

Once you have successfully downloaded the installer to your device, the system then prepares your Mac for the installation process. There are users who encountered errors during this stage and came across the Error occurred preparing the installation. Try running the applicationagain message.

The first thing you need to do when you encounter this error is to reboot your Mac. You might need to restart your system a couple of times to deal with this problem. If the error doesn’t go away after rebooting, here are some steps you can try:

Check Your Mac’s System Date and Time.

An incorrect system time usually gets in the way of a lot of system processes, including updates. To make sure your Mac’s date and time are correct, follow the instructions below:

1. Go to the Apple menu > System Preferences > Date & Time.
2. Tick off Set Date and Time Automatically.
3. If the option is already checked, uncheck it then reboot your Mac.
4. Go back to the Date and Time panel and check the option again.
5. Next, try re-installing macOS Catalina.

Re-Download the Installer.

If the step above did not work, you might have to delete the macOS Catalina installer on your Applications folder. Find the Install macOS file in the Applications folder and move it to the Trash. Empty the Trash and reboot. Once your Mac restarts, try downloading the installer and then run the install process again.

Delete the Installinfo.plist File.

If you encounter the Copy of install macOS application is damaged and cant be used to install macOS error during the preparation of the installation, the best workaround is to delete the installinfo.plist from the installer package, then try re-installing.

To delete the installinfo.plist file, check out the steps below:

1. Go to the Applications folder and look for the installer package for macOS Catalina. It is usually named Install macOS.
2. Right-click on the file and select Show Package Contents.
3. Click on Contents > SharedSupport.
4. Delete the Installlnfo.plist inside the folder.
5. Type in your admin password to confirm the action.
6. Click on the installer to run it again.

How to Fix Catalina Installation Errors on Mac

After preparing your Mac, the system then proceeds to the installation process. There are different errors you might encounter at this stage, so you need to take note of the error message and at which stage it happened.

Here are some of the errors you may encounter during the installation process.

Stuck at Setting Up Screen

When you’ve been stuck with the Setting up your Mac message for several hours or you encounter the dreaded spinning wheel, the best way to deal with this is to restart your device. Press the power button to shut down your Mac, then press it again to reboot.

Storage Space Problems

If you failed to optimize your storage space before the installation, you might come across errors related to insufficient storage space. You might see the macOS Could not be installed, the target disk is too small message or the There is not enough free space on the selected volume error.

This happens because you do not have enough space on your Mac. Free up some storage first before proceeding with the installation. You might need around 20GB to 25GB of space for macOS Catalina to run efficiently on your Mac.

Network Access Error

If you see a Code=551 error anytime during the installation process, you need to check your network settings. This error happens to devices with overactive firewall or those installed with third-party security software, such as VPN and antivirus. If this happens, disable this software first before trying to reinstall macOS Catalina.

Installation Doesn’t Complete

Sometimes, your Mac gets stuck with the x minutes remaining screen during the installation. When you encounter this problem, click the X button to exit the installation process and check your console logs. It is possible that your user account is corrupted, preventing your system from completing the installation process.

The only way to deal with this is to create another admin user account and install macOS Catalina using that account.

Mac Fails to Start After Update

You might think that everything is over once you finish the installation process and your Mac restarts. But sometimes, errors can still happen even after the installation has been completed. Some users reported getting stuck with a black screen, while others encounter the spinning wheel during the restart following the update.

This error is usually caused by incompatible or corrupted kext files. Kext or Kernel Extension files are the drivers for macOS. To check whether kext files are causing the error, move all of them out of your Extensions folder before rebooting your Mac.

How To Reinstall Safari On Mac Catalina

To move your kext files, follow the steps below:

1. Boot your Mac into Safe Mode by holding down the Shift key until you see the Apple logo.
2. Open Terminal under the Utilities folder, then copy-paste the following command:

mkdir ~/Extensions-Backup && sudo mv /Library/Extensions/* ~/Extensions-Backup/

Reinstall Safari On Mac Catalina

Once done, restart your Mac in normal mode and see if it goes through.

Reinstall Safari On Macbook Pro Catalina

If All Else Fails, Do a Fresh Install.

If you’re still having issues despite following the guide above, you may need to do a fresh install of macOS Catalina. To do this:

1. Shut down your Mac.
2. Press Power + Command + R keys to bring up the macOS Utilities screen .
3. Click Reinstall macOS.
4. Select Disk Utility > Erase HDD.
5. Install the macOS Catalina from here.

Remember that erasing your HDD will delete all of your files and settings, so make sure you have a backup before doing a fresh install. This should hopefully take care of common macOS Catalina installation problems.